Meet the Team
Charlane is a highly experienced lettings Manager, negotiator and now invested business co-owner. Having been in property for over 12 years and worked in Richmond since 2008 for Fitz-Gibbon, a reputable local letting agency, she feels that agency is changing and wants to offer a different, personal approach. Not keen to be seen as a ‘typical estate agent’, Charlane seeks to stand out from the rest. During her time in Lettings she was consistently the company’s top negotiator, helped run the St Margaret’s office and became the branch manager for the very successful Richmond office. She has also achieved all qualifications required, gaining the full ARLA technical award in residential property and property management.
Charlane enjoys family life living locally in Hampton with her husband and daughter and as a landlord herself, understands the importance of finding the right tenant for your property. She appreciates that you will rely on a trusted agent to achieve this and has helped build Griffin Stevens to be just that: a responsible, local independent company, using local contractors and investing back into the local communities.
Charlane is determined to ensure that both landlords and tenants receive an excellent quality of service from a trusted, knowledgeable person who will guide them through this, sometimes stressful, process and look after their interests for many years to come.
Andrew has worked in the property industry for over 12 years and has a wealth of knowledge in both residential sales and lettings. Most of his experience has been gained working for the typical traditional type of agencies, both small independent and large corporate businesses. In addition, he has also helped build and set up one of the UK’s largest online agencies. This gives Andrew a true insight into the pros and cons of both types of estate agencies and has allowed him and his business partners to create a company that is the best of both. Real knowledge, real people and a fair price for the consumer.
"Griffin Stevens are a really good and honest estate agency. We can't recommend them more highly! Moving house is a stressful process, however "stressful" does not even begin to express how upsetting the process was, that we went through, with a well known high street agency in Hampton before Griffin Stevens took over looking after the sale of our property. After 16 weeks of getting nowhere and being given very poor advice, .. that mainly being to reduce and reduce and reduce our price, ...(Â£200K between their high valuation and the price they tried to push us into taking offers) .... we spoke to Andrew Griffin from Griffin Stevens. Andrew spent a long time listening to and understanding our exasperation. He spoke very clearly and honestly about local property value and backed it up with evidence. He gave us very clear advice about what our house should sell for and what it should be marketed at, and he gave us very clear ideas about how to present our house to create maximum impact, and in particular how to show the double bedrooms off to their best. We met Andrew's team, all of whom have at least 10 years experience each as estate agents. Within 2 weeks of being on the market with Griffin Stevens we had 4 offers, all higher than the best offer we'd had with the other agent. We exchanged on Friday... and with Griffin Stevens fee being just 0.75% (as opposed to 1.8%) we are much better off and much happier than we would have been with the other one! Griffin Stevens are honest, and at the end of the day why would you place your most valuable asset in the hands of anyone other than experienced, honest people who actually do have your best interest at heart... as opposed to other agents who's only real interest is to achieve their own target driven needs, ... without a care that their needs have a massive Â£cost impact on you. A massive thank you to Griffin Stevens from the Vincents of Hampton!"